RETURN

The following items will be considered defective:

・Product different from the one ordered

- If you wish to return a damaged or soiled product, please contact us within 7 days of receiving the product.

If the item is found to be defective, please return it.

Please note that we will cover the shipping costs for returning defective products. Please send the product cash on delivery. Return Period Please contact us within 7 days of receiving the product to return the defective product.

*As a general rule, we do not accept returns other than for defective products.

Any products ordered or purchased at POOL SIDE cannot be cancelled. Please note that we cannot cancel orders other than for defective products.

If the product is defective or has a problem, please contact us within 7 days of purchase.

If the product is defective, we will replace it as soon as possible. If the product is out of stock, we will contact you and exchange it for an equivalent product or provide a refund.

*Please note that we cannot accept refunds or exchanges in the following cases:

・Returns due to customer's convenience (size doesn't fit, different from the image, wrong order, etc.)

・Products used