POOL SIDE (operated by Band of Brothers Co., Ltd.) has established a "Personal Information Protection Policy" regarding the appropriate protection and use of personal information in accordance with the "Act on the Protection of Personal Information," and will handle information in accordance with this policy.

1. Definition of Personal Information

"Personal information" means information about a living individual that can identify a specific individual based on the name, date of birth, or other description contained in the information, or that can be easily collated with other information to identify a specific individual.

2. Collection of personal information

POOL SIDE (operated by Band of Brothers Co., Ltd.) may collect personal information from customers when they purchase products or make inquiries.
When collecting information, we will clearly state the purpose of use and use it in a lawful and fair manner.

The personal information collected by our shop is as follows:

a) Name, furigana

b) Address

c) Your phone number

d) Email address

e) Password

f) Shipping information

g) Transaction history and details with our shop

h) Information that can identify a specific individual by combining the above

3. Use of Personal Information

POOL SIDE (operated by Band of Brothers Co., Ltd.) will use personal information entrusted to us by our customers for the following purposes:

a) Confirmation and inquiry of orders

b) Confirmation and inquiry of product shipment

c) When replying to inquiries

Our shop will not disclose or provide personal information to third parties without the customer's consent, except in the following cases:

a) When required by law, or when necessary to cooperate with national or local government agencies or those commissioned by them in carrying out duties prescribed by law

b) When it is necessary for the protection of a person's life, body, or property, and it is difficult to obtain the individual's consent.

c) When exchanging personal data with affiliates of the company that operates this shop

4. Safety management of personal information

The personal information entrusted to us by our customers will be managed safely by our service providers using rational, organizational, physical, personal and technical measures, and our shop will handle such information appropriately in accordance with relevant laws and regulations in an effort to prevent unauthorized access to personal data, as well as the loss, falsification or leakage of personal information.

5. Correction and deletion of personal information

If you wish to correct or delete any personal information we have received from you, please contact us using the information below. If you are a registered user, you can also correct your personal information from the "My Account" menu on this website.

6. Use of cookies

We may use cookies to provide better services to our customers. However, these cookies do not collect any personally identifiable information and do not infringe on your privacy.

*A cookie is a piece of information that is sent from a server computer to your browser and stored on the hard disk of the computer you are using.

7. Use of SSL

When entering personal information, we use SSL (Secure Sockets Layer) technology to ensure security and to prevent this information from being intercepted, interfered with, or tampered with.

*SSL is a function that encrypts information to prevent eavesdropping and data tampering. Using SSL makes it possible to transmit information more safely.

8. Contact Information

Please see the information based on the Specified Commercial Transactions Act.

9. Changes to this Privacy Policy

When POOL SIDE (operated by Band of Brothers Co., Ltd.) makes changes to the personal information it collects, its purpose of use, or other changes to its privacy policy, it will announce these changes on this page.

10. Handling of Personal Information

① Our shop may provide personal information to third parties that are expected to obtain such information as personal data.
In such cases, except as required by law or otherwise set forth in each item of Article 27, Paragraph 1 of the Personal Information Protection Act, the Shop will confirm in advance with the third party that the third party has obtained the consent of the individual to receive personal information from the Shop and obtain it as personal data that can identify the individual.

② The Shop may obtain personal information provided by a third party as personal data. In such cases, the purpose of use of the obtained information will be the same as that described in "3. Purpose of Use."

Amended on April 1, 2023